1. LPU MCA Semester 1
  2. PEL546
  3. Unit 1

PEL546 · Unit 1: Attitude, emotional maturity and growth mindset

Meaning and components of attitude, positive versus negative attitude

10 practice questions · in the MTE and ETE syllabus

Key points

  • Attitude is a learned, relatively stable evaluation
  • ABC stands for affective, behavioural, cognitive
  • Positive attitude looks for solutions
  • Components can be inconsistent with each other

An attitude is a relatively stable way of thinking and feeling about people, objects or situations, and it influences behaviour. Attitudes are learned, so they can be changed.

The ABC model lists three components:

ComponentMeaningExample
Affectivefeelings and emotionsI dislike presentations
Behaviouraltendency to actI avoid giving talks
Cognitivebeliefs and thoughtsI believe speaking is risky

A positive attitude looks for solutions, opportunities and learning, shows helpfulness and composure under pressure, and builds trust. A negative attitude focuses on problems and blame, resists change and weakens teamwork.

Attitude acts as a lens: two people given the same task can react differently because they interpret it differently.

Exam trap: the three components can disagree, for example someone who believes exercise is good and enjoys it but rarely does it.

Try two questions

Question 1 · Tier 3, Apply

A manager believes that deadlines are useful, enjoys meeting them and always plans ahead. Which statement is correct?

  1. All three components are positive
  2. Only the cognitive component is positive and the others are negative
  3. Only the behavioural component is shown and the others are absent
  4. None of the components is present in this description
Show the answer

A. Belief is cognitive, enjoyment is affective and planning is behavioural.

Why not B: Enjoyment and planning show the other components are also positive.

Why not C: Belief and enjoyment show the other components are present.

Why not D: The description includes belief, feeling and action.

Question 2 · Tier 3, Apply

Which behaviour best shows a positive attitude at work?

  1. Complaining about every task before starting it
  2. Helping a colleague and staying calm
  3. Blaming others whenever a mistake happens
  4. Avoiding new responsibilities to stay comfortable
Show the answer

B. Helpfulness and composure show optimism and a constructive approach.

Why not A: Constant complaining is a negative attitude.

Why not C: Blaming others reflects a negative attitude.

Why not D: Avoiding responsibility is not a positive attitude.